Our Commitment to Your Privacy
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, and such other information as is needed to fulfill an order, respond to a request or otherwise interact with the User.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Why and How we use collected information
- Process an order
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- Improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- Personalize user experience
We may anonymize and aggregate information to understand how our Users as a group use the services and resources provided on our Site.
- Improve our Site
We continually strive to improve our website offerings and may use anonymously the information and feedback we receive from you.
- Administer a content, promotion, survey or other Site feature
- To send Users information they agreed to receive about topics we think will be of interest to them.
- Send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as process credit cards and payments, shipping and deliveries, host, manage and service our data, send out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
How Can You Access Or Correct Information?
You have the right to request:
(i) access to your personal data;
(ii) an electronic copy of your personal data (portability);
(iii) correction of your personal data if it is incomplete or inaccurate;
(iv) deletion of your personal data
(iv) restriction or objection of your personal data in certain circumstances provided by applicable law.
These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
You are responsible for maintaining the accuracy of the information you provide to us, such as your contact information and shipping address. You may review and update the information in your account profile at any time. You can access all your personal information that we collect online and maintain by emailing customer service at email@example.com. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
You may also opt-out of marketing and promotional emails by clicking on the “unsubscribe” hyperlink contained in any promotional or notification email we send you.
If you request for us to make changes to or delete your personal information, we will make those changes as soon as reasonably practical, but in any case within the legal deadline if any. We may retain prior information as business records. However, we must keep track of certain information, such as past purchases and similar information, to comply with legal obligations, and, therefore, in certain circumstances, we may not be able to delete your Personal Data in its entirety.
For How Long We Retain Your Personal Data
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Online Tracking Information
Lora DiCarlo responds to “do not track” signals accordingly: The website does not respond to the DNT setting of a user’s web browser. When you visit this site, other parties may collect personally identifiable information about your online activities over time and across different websites.
Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are younger than age 18, and no part of our website is structured to attract anyone younger than age 18.
If you are located outside of the United States, please note that this website is hosted on our computer servers in the United States. Any personal information collected through this website may be transferred to the United States and other countries that might not provide an equivalent level of protection as the data protection laws in your home country. Your use of this website or submission of any personal information will therefore constitute your consent to the transfer of your personal information outside of your home country.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
626 NW Arizona Ave Ste. 2
Bend, OR 97701
Right to Lodge a Complaint with a Supervisory Authority
If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner. You also have the right to lodge a complaint with the relevant supervisory authority in the country in which you reside.